Employment Opportunities

Winn Technology Group is a global marketing solutions company. Working exclusively with the technology industry since 1990, Winn has partnered with hundreds of leading firms to develop and execute successful B2B marketing campaigns. Our teams communicate daily with IT, line of business, and executive level contacts responsible for making and influencing technology purchasing decisions.

The atmosphere and culture created by our CEO and reinforced by our management ensures that we obtain and retain excellent, long-term employees, promoting from within our ranks when new positions become available. Our Program Management team has an average tenure of 10-plus years at Winn and our Demand Generation Specialists have been employed for 4.5 years and longer.

If you are a motivated, customer-oriented professional, and you think you have what it takes to succeed in a demanding, dynamic work environment, please review the position descriptions below for potential career opportunities.

We look forward to receiving your online résumé submission to hr@winntech.net.

Our office is located at:

523 Palm Harbor Blvd
Palm Harbor Fl 34683

             

Business Development Specialist

Our Representatives and Specialists are the backbone of Winn Technology Group, providing both outbound and inbound business-to-business telemarketing services for our clients. They are personable, persistent, and innovative at working with corporate gatekeepers, relaying client concepts clearly and directly, and collecting needed business information.

Skill Level:

  • Knowledge of the technology industry
  • High-level computer skills
  • Accurate data collection and data verification
  • Excellent listening and communication skills
  • Good attitude and willingness to learn
  • Previous sales, customer service, or help desk experience preferred

 APPLY


B2B Call Center Representative

Winn Technology Group is a marketing solutions provider, join our team! We are a casual, family-oriented company that has fun while reaching our client's goals. We offer full time or part-time positions, Entry Level positions with career growth. Health Insurance, paid vacation, personal/sick time, paid holidays, and 401K accounts. Flexible schedules available! Skills Required: We are looking for people with (B2B) Outbound Call Center experience. No selling involved. Writing skills and bilingual skills are a plus!

Skill Level:

  • Knowledge of the technology industry
  • High-level computer skills
  • Accurate data collection and data verification
  • Excellent listening and communication skills
  • Good attitude and willingness to learn
  • Previous sales, customer service, or help desk experience preferred

 APPLY


Financial Support Representative

Our financial support team members provide support and assistance to resolve supplier's problems through a series of troubleshooting activities in a call center environment. Common solutions include resolving password problems, payment declines, as well as internet browser and email troubleshooting. All calls are recorded, monitored, and reviewed. Duties and Tasks/Essential Functions: Interact with inbound callers in response to inquiries, concerns, and requests. Be able to determine the issue by using probing questions. Ability to research information to provide a resolution. Gather and verify customer information in Salesforce (Customer Relationship Management Software). Complete required training and stay current with changes and updates.

Position Requirements:

  • Good phone etiquette, with the ability to speak, read, and write English and have a clear pronunciation when speaking.
  • Ability to multitask between customer calls, logging of case notes clearly and succinctly, copy/paste, navigating multiple tabs.
  • Ability to respond to chat conversations, including messages from your team and managers.
  • Openness to constructive coaching and ability to implement performance objectives with the ability to adjust to constantly-changing technology and processes. 
  • Reliability and attitude are key factors of this position.

 APPLY


Vendor Outreach Specialist

The primary responsibility of this position is to conduct outbound calls to the Vendors of our Client to advise them of a change in program terms. The Vendors are open to these calls and the discussion of this change as it factors into the way they do business. No selling is involved with this position as there is a pre-existing relationship among the companies involved.

Position Requirements:

  • Good phone etiquette, with the ability to speak, read, and write English and have a clear pronunciation when speaking.
  • Ability to multitask between customer calls, logging of case notes clearly and succinctly, copy/paste, navigating multiple tabs.
  • Ability to respond to chat conversations, including messages from your team and managers.
  • Openness to constructive coaching and ability to implement performance objectives with the ability to adjust to constantly-changing technology and processes. 
  • Reliability and attitude are key factors of this position.

 APPLY


Advancement Opportunities Include:

 

Relationship Manager

Relationship Managers contribute to high-level client campaigns that may involve demand generation, corporate profiling, and market research. They interact daily with VP-level, C-level, and senior line of business prospects.

Data Analyst

Data Analysts at Winn Technology Group are responsible for maintaining the quality and integrity of both client databases and Winn’s internal database. Their responsibilities include processing, stratifying and loading data for marketing campaigns, upholding quality assurance standards throughout the project lifecycle, and generating in-depth customized reporting for each client campaign. In addition, Data Analysts must be able to identify campaign trends through analysis of data and work with Program Managers to develop improved processes based on their findings.

Project Manager

Winn Program Managers are responsible for building strong and professional relationships with each client. Program Managers are the primary point of contact and are responsible for the day-to-day execution of client campaigns. The Program Manager identifies and communicates issues and opportunities internally and to each client with appropriate follow-through to ensure ongoing progress. Program Managers create content to support outbound calling and other market contact efforts (call guides, e-mails, voice mail messages, etc.) and monitor and manage the effectiveness of the Demand Generation Specialists and Relationship Managers assigned to client campaigns.

Account Manager

Inside sales professionals at Winn are responsible for developing new business opportunities through cold calls, emails, and other communications media. Our sales professionals are highly motivated self-starters that develop strategic accounts, initiate and maintain executive-level relationships with clients, grow revenue opportunities for Winn, and enhance Winn’s value proposition to both prospects and current clients. Our sales staff represents Winn with integrity and in a manner that reflects positively on the company to clients, suppliers, and the general marketplace.

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