Inbound response management is a critical customer service component to support current customers and nurture prospective ones. Providing consistent, high quality support for inbound inquiries, Winn offers its clients multiple media for inbound response management.
- Inbound tele-marketing
- Level 1 and 1.5 product support
- Development and maintenance of landing pages and microsites
- Tele-sales and lead qualification
Services are available individually or in customized bundles based on each client’s specific needs.
Winn is equipped with state-of-the-art ACD technology (IVR and DVR options, call recording, and customized CSAT options). All calls are answered by Winn’s Inbound team from 8:00 AM to 8:00 PM, Monday through Friday.
Winn’s Inbound Response Management team focuses only on technology, providing superior customer service for your customers and prospects.
Contact us today for more about our inbound response management services.